Privacy Policy
Effective Date: September 30, 2026
Planted Garden Co., LLC ("Planted Garden Co.," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request information, schedule services, communicate with us, or otherwise interact with our business.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Home or service address
Billing information
Information about your property, garden, or requested services
Appointment and service history
Photos or information you provide related to your garden or property
Communications you send to us by email, text message, website forms, or other methods
Newsletter or marketing preferences
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies, analytics tools, and similar technologies.
How We Use Your Information
We may use your information to:
Respond to inquiries and service requests
Schedule consultations, appointments, and garden services
Prepare designs, proposals, quotes, invoices, and service recommendations
Communicate with you about upcoming or ongoing services
Send appointment confirmations, reminders, scheduling updates, invoices, and other service-related communications
Process payments and maintain business records
Provide customer support
Send newsletters, seasonal updates, promotions, or other marketing communications when appropriate
Improve our website, services, and customer experience
Comply with legal, tax, accounting, and regulatory requirements
Text Messages and Mobile Information
If you provide your mobile phone number and consent to receive text messages from Planted Garden Co., we may send you text messages related to your inquiry or services. These may include appointment confirmations, scheduling updates, reminders, service updates, invoices, customer support communications, and other messages related to your relationship with Planted Garden Co.
Message frequency varies depending on your interactions with us. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly at info@plantedgardenco.com.
Consent to receive text messages is not a condition of purchasing our services.
Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that assist us in delivering text messages and operating our business, but only as necessary to provide those services.
How We Share Information
We do not sell or rent your personal information.
We may share personal information with trusted service providers that help us operate our business, such as scheduling and customer management platforms, payment processors, website hosting providers, email providers, communications providers, contractors, accounting providers, and other vendors necessary to provide our services.
These providers may access personal information only as reasonably necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Planted Garden Co., our customers, or others.
Payments
Payments may be processed through third-party payment processors. Planted Garden Co. may not directly store complete payment card information. Payment providers process information according to their own privacy and security practices.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use our site, measure website performance, and improve our services.
Your browser may allow you to block or delete cookies. Disabling cookies may affect certain website features.
Email and Marketing Communications
If you subscribe to our newsletter or otherwise choose to receive marketing emails, we may send you information about Planted Garden Co., gardening tips, seasonal services, promotions, and company updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business practices and applicable law.
Your Choices and Rights
You may contact us to request that we update, correct, or delete personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.
You may also:
Unsubscribe from marketing emails using the link provided in those emails.
Opt out of text messages by replying STOP.
Request assistance regarding text messages by replying HELP.
Adjust cookie settings through your web browser.
To make a privacy-related request, contact us at info@plantedgardenco.com.
Third-Party Websites and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites or services operated by third parties. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website and services are intended for adults seeking gardening and related services. We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.
When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Planted Garden Co., LLC
Marietta, Georgia
Email: info@plantedgardenco.com